This policy sets out how The Pantry uses any information that you give us as a result of using this website.

We are committed to ensuring that your privacy is protected. You can be assured that any personal information we receive due to your use of this website is only used in accordance with this policy.

Your personal information

When you place an order on this website, you will be required to login via Facebook. When you do this, Facebook will give us your name, avatar and your email address. We immediately discard your avatar.

We will store your name and email address and use them to:

• Create an account on our systems automatically so you don't need to register with us.
• Look up your account and log you in automatically if you already have one.
• Send you an order confirmation email if you subsequently place an order with us.

If you decide to place an order with us, we'll ask you for an address and a telephone number and we'll use them to:

• Deliver your order to the address given.
• Contact you if there is a problem with your order or with the delivery of your order.
• Store these details so you don't need to enter them again the next time you order.

Your personal information is used for no other purpose.

Information sharing

If you elect to pay by credit/debit card, we will share your name and address with our banking partners in order to debit your card. Our banking partners may also use that information to detect and prevent fraud.

We will not share your personal information to any other third party unless required to do so by law.

Controlling your personal information

If you would like to access the personal information we hold about you, or if you would like to delete, correct or update your information, you can write to us at 25a St. Mary Street, Chepstow, NP16 7DJ or call us on 01291 621112.

Cookies

When using our website, we will set cookies as outlined below.

• the_pantry_session: This cookie contains a unique sequence of characters and is how our systems remember who you are as you navigate around our website. It does not contain any personal information and is deleted when you close your browser.
• XSRF-TOKEN: This cookie contains a unique sequence of characters and is used to protect you from cross-site request forgery. It does not contain any personal information and expires after two hours.

This website does not use any third party cookies and does not conduct tracking activity.

Last updated 22nd November 2020